Refund Policy

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At Country Cowhide, we want you to be delighted with your purchase. If you are not happy with your order, you may request a refund under the following terms:

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Eligibility for Refunds

• Refunds are available for items returned within 14 days of delivery.

• Items must be in original, unused condition with all tags and packaging intact.

• Products damaged through misuse, neglect, or normal wear are not eligible for a refund.

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How to Request a Refund

1. Contact us at [your email here] with your order number and reason for the return.

2. We will provide instructions for returning your item.

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Refund Processing

• Once your returned item is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

• Approved refunds will be issued to the original payment method within 7–10 business days.

• Shipping costs are non-refundable, unless the product is defective or incorrect.

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Defective or Incorrect Items

• If your item arrives damaged, defective, or not as described, please contact us immediately at howdy@countrycowhide.com with photos.

• We will provide a replacement, repair, or full refund at no cost to you.

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