1. General Information

​

• Country Cowhide sells genuine leather, cowhide, and sheepskin goods.

• Due to the natural materials used, variations in colour, texture, and markings are normal and part of each product’s uniqueness.

• We reserve the right to update or change these Terms & Conditions at any time. Updates will be effective immediately upon posting on our website.

 

2. Orders & Payments

​

• Orders are accepted based on product availability. We may refuse or cancel an order due to stock shortages, errors in product details, or payment issues.

• Payment must be made in full before items are shipped.

• All prices are listed in U.S. dollars and are subject to change without notice.

 

3. Shipping & Delivery

​

• Orders are typically processed within 2–4 business days.

• Shipping times vary depending on your location and chosen delivery method. Standard U.S. shipping usually takes 3–7 business days.

• Tracking information will be provided once your order has shipped.

• Country Cowhide is not responsible for delays caused by carriers, customs, weather, or other circumstances outside our control.

• Once a package has been handed to the carrier, risk of loss or damage transfers to the customer.

 

4. Returns & Exchanges

​

• If you are not satisfied with your order, you may request a return or exchange within 14 days of receiving your item.

• Items must be in original, unused condition to be eligible.

• Customers are responsible for return shipping costs unless the product was incorrect or defective.

• Shipping fees are non-refundable.

• To request a return, please get in touch with us at [your email here] before sending any item back.

 

5. Product Use & Care

​

• Our products are designed for everyday wear and comfort.

• Customers are responsible for proper care, storage, and cleaning.

• Country Cowhide is not liable for damage caused by misuse, neglect, or failure to follow care guidelines.

 

6. Legal Disclaimer

​

• Information on our website and product packaging is for general purposes only and should not be considered legal, medical, or professional advice.

• Country Cowhide is not responsible for any allergic reactions, sensitivities, or issues related to natural materials used in our products.

• To the fullest extent permitted by law, we disclaim liability for any direct, indirect, or consequential loss or damage arising from use of our website or products.

 

7. Intellectual Property

​

• All text, images, branding, and designs on this website are the property of Country Cowhide.

• No content may be copied, reproduced, or used without prior written permission.

 

8. Privacy Policy

​

• Personal information collected through our website or in person is used only to process orders, improve services, and communicate with you.

• We do not sell or share your data with third parties except as required for order fulfilment (e.g., shipping carriers).

 

9. In-Person Sales (Markets & Events)

​

• From time to time, we sell directly to customers at markets and events.

• Event availability is subject to change without notice.

• Market purchases follow the same return and exchange policy as online purchases unless otherwise stated at the time of sale.

 

10. Governing Law

​

• The laws of the State of North Carolina, USA, govern these Terms & Conditions.

• By using our website or purchasing from us, you agree to submit to the jurisdiction of the North Carolina courts.

​

​